Sign in Subscribe
Airports

BigBear.ai Deploys Enhanced Passenger Processing at Nashville International Airport

Strategic Insights

— 1 min read

BigBear.ai, a provider of AI solutions, has successfully deployed its Enhanced Passenger Processing (EPP) system at the Nashville International Airport (BNA). The system, powered by BigBear.ai's biometric technology veriScan, enables US citizens arriving at BNA to move through customs more quickly and seamlessly, enhancing both the traveler experience and operational efficiency. Since its launch, the solution has reduced average processing times, eased congestion during peak arrival periods, and improved both operational efficiency and passenger satisfaction.

Key Takeaways:

  • BigBear.ai's EPP system has been deployed at the Nashville International Airport (BNA) to streamline international arrivals.
  • The system uses biometric technology to verify US citizens' identities, allowing them to bypass presenting a physical passport.
  • The solution has reduced average processing times and eased congestion during peak arrival periods.
  • EPP has enhanced both operational efficiency and passenger satisfaction.
  • The system captures a live facial image and compares it to existing records, accelerating processing while maintaining security standards.
  • BigBear.ai's AI solutions are used in defense, national security, and critical infrastructure.
  • The Nashville International Airport generated over $9.9 billion in total economic impact in 2019 alone.
  • The airport supported over 76,000 jobs in the region and produced over $443 million in state, local, and federal taxes.

Statistics:

  • Average processing times have been reduced by an undisclosed percentage since the implementation of EPP.
  • The EPP system has eased congestion during peak arrival periods by an undisclosed percentage.
  • Passenger satisfaction with the EPP system has increased by an undisclosed percentage.
  • The total economic impact of the Nashville International Airport was over $9.9 billion in 2019.
  • The airport supported over 76,000 jobs in the region in 2019.
  • The airport produced over $443 million in state, local, and federal taxes in 2019.

Sources:

  • M2 EQUITYBITES, "BigBear.ai Deploys Enhanced Passenger Processing at Nashville International Airport" (September 15, 2025)
  • Metropolitan Nashville Airport Authority
  • State of Tennessee study, 2019

Read more