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Network hardware industry

BroadJump's Virtual Truck Installer Revolutionizes Residential Broadband Access

Strategic Insights

— 1 min read

BroadJump, Inc., a leader in software solutions for intelligent deployment of broadband services, has announced that Sprint has chosen its Virtual Truck broadband deployment software to assist with the installation of Sprint FastConnect digital subscriber line (DSL) high-speed Internet access. The Virtual Truck Installer will be distributed as part of Sprint's FastConnect Self-Installation kit, allowing customers to easily and quickly configure their computer for broadband Internet access without the need for a field technician to enter the home.

Key Takeaways:

  • BroadJump's Virtual Truck Installer is the industry's first tool to allow consumers to self-install DSL, cable, or wireless high-speed Internet access.
  • The Virtual Truck Installer increases the subscriber acquisition rate for broadband service providers while reducing costs associated with deploying their service.
  • The tool allows providers to create a more positive installation experience for their subscribers, ultimately improving customer service with no additional costs to the service provider or consumer.
  • Sprint chose BroadJump's Virtual Truck Installer to assist with the installation of Sprint FastConnect DSL high-speed Internet access.
  • BroadJump's Virtual Truck Installer automates many of the tasks a field technician would normally perform, reducing the need for in-home installations and associated costs.
  • The tool is designed to ease the pain of broadband installation for consumers by making the process more user-friendly and efficient.
  • Sprint has $20 billion in annual revenues and serves more than 20 million business and residential customers.

Statistics:

  • BroadJump's Virtual Truck Installer has proven success at automating the installation process.
  • The tool reduces the cost and time typically associated with getting users connected to broadband Internet access.
  • Sprint's FastConnect digital subscriber line (DSL) high-speed Internet access requires the Virtual Truck Installer to establish a connection to Sprint's DSL network.
  • 20 million business and residential customers are served by Sprint.
  • $20 billion is the annual revenue of Sprint as of the time of the announcement.

Sources:

  • " BUSINESS WIRE--July 24, 2000 - BroadJump's Virtual Truck(tm) Installer Reduces Time and Cost Associated with Deploying Broadband Service"
  • BroadJump, Inc. press release

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