CEMIG Streamlines Workflow with Intergraph's FRAMME on Microsoft Windows NT
Brazil's largest utility company, CEMIG, has embarked on a significant re-engineering effort to improve how electric service is managed for its 3.5 million customers in and around Belo Horizonte, Brazil's fourth-largest city. As part of this initiative, CEMIG is leveraging Intergraph's FRAMME on Microsoft Windows NT to streamline its workflow and enhance customer satisfaction.
Key Takeaways:
- CEMIG will incorporate legacy mainframe data into the FRAMME environment, linking customer requests with service engineers to provide a timelier response.
- The initial phase of the project aims to reduce operating costs, response times, and utility taxes for CEMIG.
- The FRAMME-based distribution information system will enable engineers to create complex technical and economic simulations of the network, once fully implemented.
- Intergraph's FRAMME software is designed to provide a comprehensive solution for managing electric service distribution, including customer requests, network management, and technical and economic simulations.
- The adoption of FRAMME on Microsoft Windows NT represents a significant step towards modernizing CEMIG's IT infrastructure and enhancing its competitiveness in the Brazilian market.
- The partnership between CEMIG and Intergraph highlights the growing demand for innovative solutions in the utilities sector.
- CEMIG is a leading Brazilian utility company, serving 3.5 million customers in and around Belo Horizonte.
Statistics:
- 3.5 million: Number of customers served by CEMIG in and around Belo Horizonte, Brazil's fourth-largest city.
- 1995: Year in which CEMIG began implementing Intergraph's FRAMME on Microsoft Windows NT.
- 1000: Fortune ranking of Intergraph Corp., the company supplying the FRAMME software.
- 30: Intergraph's ranking in the Dealer Business magazine's 1994 Dealer 100 Awards, which recognizes business leaders in the industry.
Sources:
- BUSINESS WIRE, "CEMIG (a leading Brazilian utility) is streamlining its workflow with Intergraph's FRAMME on Microsoft Windows NT." June 13, 1995.
- Intergraph Corp., Background Information, Fortune 1000 Member.