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Information technology services industry

Convergys Acquires Wiztec Solutions, Consolidating Leadership in Pay TV and Broadband Markets

Strategic Insights

— 1 min read

Convergys Corporation has finalized the acquisition of Wiztec Solutions, Ltd., further solidifying its position as a leading provider of full-service billing and customer management solutions for cable television, high-speed data, and cable telephony operators. This strategic move enables Convergys to expand its offerings in the Pay TV and broadband markets, integrating advanced digital and interactive services. Convergys' WIZARD solution, a key component of this acquisition, has been successfully deployed in 18 countries, with translations in 10 languages, serving nearly 100 cable, wireless, and satellite TV operations worldwide, including notable clients such as Deutsche Telekom and Bell Atlantic.

Key Takeaways:

  • Convergys has acquired Wiztec Solutions, Ltd., a strategic partnership formed in 1997, with increased ownership in 1999, and the company has been renamed Convergys Solutions Ltd.
  • The acquisition expands Convergys' leadership position in providing full-service billing and customer management solutions for Pay TV and broadband operators, including cable television, high-speed data, and cable telephony operators.
  • Convergys' WIZARD solution includes advanced services such as pay-per-view (PPV), video-on-demand (VOD), Internet access, home shopping, games, and others.
  • WIZARD is deployed in 18 countries, translated into 10 languages, and serves nearly 100 cable, wireless, and satellite TV operations worldwide.
  • Notable clients of Convergys' WIZARD solution include Deutsche Telekom and Bell Atlantic.
  • Convergys software currently produces over 23 million cable, broadband, and DBS invoices monthly.
  • Convergys will maintain its Herzlia location with no anticipated changes in operating structure or personnel.

Statistics:

  • Presently, Convergys software produces over 23 million cable, broadband, and DBS invoices monthly.
  • Convergys has successfully deployed WIZARD in 18 countries.
  • WIZARD has been translated into 10 languages.
  • Convergys has call centers that handle more than one million calls each day.
  • Convergys has more than 35,000 employees globally.
  • Convergys has 35 call centers across the United States, Canada, and Europe.
  • Convergys' software generates over one million bills each day.

Sources:

  • Business Editors, High-Tech Writers CINCINNATI, Ohio and HERZLIA, Israel--(BUSINESS WIRE)--Jan. 5, 2000
  • Convergys Corporation
  • About Convergys Corporation (NYSE:CVG)

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