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Cable television broadcasting industry

Cox Communications Expands Presence in Hampton Roads

Strategic Insights

— 1 min read

Cox Communications Inc. has significantly expanded its customer base in Hampton Roads, adding 75,000 new customers in Chesapeake, James City, and York counties through two separate transactions with Tele-Communications Inc. and US West Inc. These acquisitions bring Cox's total number of local customers to approximately 335,000, solidifying its position as the largest cable-television provider in the region.

Key Takeaways:

  • Cox acquired 45,000 additional customers in Chesapeake, expanding its roster of local customers from 260,000 to about 335,000.
  • The cable TV provider also picked up 30,000 customers in James City and York counties.
  • Cox will eventually offer high-speed data and telephone services to businesses in Chesapeake.
  • Some former TCI activities in Chesapeake will be consolidated with Cox operations elsewhere in the region.
  • Cox expects to expand its presence in Chesapeake, considering the establishment of a regional warehousing facility.
  • Approximately 295 employees at the former TCI cable system in Chesapeake have been added to Cox's workforce.
  • The cable provider swapped 300,000 customers with TCI, acquiring new customers and systems in various metro areas and cities.
  • Cox acquired the remaining 45,000 customers in Chesapeake and 30,000 in James City and York counties from US West, the telecommunications company that bought Continental Cablevision Inc. last November.

Statistics:

  • Total number of Cox customers in Hampton Roads increased from 260,000 to approximately 335,000.
  • Cox acquired 75,000 additional customers in Chesapeake, James City, and York counties.
  • Approximate number of employees displaced at the former TCI telemarketing center in Chesapeake: 295.
  • Number of TCI customers acquired by Cox through the swap with US West: 30,000 (James City and York Counties) + 45,000 (Chesapeake).
  • Number of Cox customers acquired by TCI through the swap: 300,000.
  • Number of former TCI employees added to Cox's workforce in Chesapeake: approximately 295.

Sources:

  • Bowers, F. R. (1999, February). Cox Communications expands presence in Hampton Roads.
  • Cox Communications Inc. Press Release (1999, February). Cox Communications Inc. Announces Customer Swaps with Tele-Communications Inc. and US West Inc.
  • Other: None

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