Dell Forms Strategic Alliances to Enhance E-commerce Capabilities

Dell, a world leader in Internet commerce and infrastructure, has formed strategic alliances with Gen3 Partners and Arthur Andersen to assist business customers in designing and implementing their Internet strategies. These partnerships will be managed through Dell's "E"xpert Services Group, a new e-consulting arm of Dell's Americas business organization. Gen3 Partners will provide strategic business development and technology consulting services to help Dell's largest corporate customers leverage their existing assets to create, architect, and launch Internet-enabled enterprises. Dell has made an equity investment in Gen3 Partners, and Arthur Andersen will provide e-consulting to medium-sized businesses seeking to make their operations more efficient by using the Internet.

Key Takeaways:

• Dell has formed strategic alliances with Gen3 Partners and Arthur Andersen to enhance its e-commerce capabilities and assist business customers in designing and implementing their Internet strategies.
• Gen3 Partners will provide strategic business development and technology consulting services to help Dell's largest corporate customers leverage their existing assets to create, architect, and launch Internet-enabled enterprises.
• Arthur Andersen will provide e-consulting to medium-sized businesses seeking to make their operations more efficient by using the Internet.
• Dell's "E"xpert Services Group, a new e-consulting arm of Dell's Americas business organization, will manage the partnerships.
• Gen3 Partners has made an equity investment in the company, and its CEO, Jim Sims, believes the next wave of Internet infrastructure will focus on "brick-to-click" opportunities.
• Arthur Andersen's vision is to be the partner for success in the New Economy, with a focus on creating, managing, and measuring value in the rapidly changing global economy.
• Dell's e-commerce capabilities have changed the perception of how business over the Internet can make companies more efficient, with an increasing number of customers asking for Dell's e-business expertise.
• Dell's services portfolio now spans from e-support to e-consulting, serving medium-sized companies to some of the world's largest enterprises.

Statistics:

• Dell's revenue for the past four quarters was $25.3 billion (a).
• Arthur Andersen has more than 70,000 professionals in over 80 countries (b).
• Arthur Andersen's 1999 revenues exceeded $7 billion (b).
• Gen3 Partners currently has 80 employees and expects to open offices in New York City and San Francisco by the summer of 2000 (c).

Sources:

• (a) International Data Corporation, Commercial Systems and Servers bulletin.
• (b) Arthur Andersen's website: www.arthurandersen.com.
• (c) Gen3 Partners' website: www.gen3partners.com.