Emirates and Tenzing Communications Launch Inflight Email Service on Emirates Fleet

Emirates, a leading international airline, has partnered with Tenzing Communications to offer inflight email service on its fleet, starting with the new Airbus A340-500 aircraft in Q1 2004. Passengers will be able to use their own email addresses, including corporate email, in a secure environment. This service is designed to cater to business travelers who need to stay connected with their regular email accounts.

Key Takeaways:

• Emirates will begin offering inflight email service on its new Airbus A340-500 aircraft in Q1 2004, with plans to roll out the service across its fleet.
• The service will allow passengers to use their own email addresses, including corporate email, in a secure environment.
• Tenzing Communications, the leading provider of inflight email and text-messaging applications, will provide the software and network support services for the service.
• This is the first inflight email system to be installed for commercial use on multiple airlines, with an installed base of hundreds of aircraft, including Emirates.
• The service will be available on 800+ aircraft across multiple airlines, including Cathay Pacific Airways, Continental Airlines, Iberia, Northwest Airlines, United Airlines, and Virgin Atlantic Airways.
• Tenzing Communications is a Seattle-based company founded in 1999, with major investors including Airbus and Rockwell Collins.
• The service will offer passengers an additional option for staying connected with business associates, family, and friends, in addition to the airline's existing seatback email and SMS products.

Statistics:

• 800+ aircraft across multiple airlines will have the Tenzing inflight email system installed.
• Emirates is one of the fastest-growing and most profitable airlines in the world.
• The Airbus A340-500 is an ultra-long-range aircraft that will be the first to include an onboard wireless LAN certified for passengers' own Wi-Fi-enabled laptop computers.
• The Tenzing software and network support services will bridge the gap between earthbound email networks and the aircraft cabin.
• Tenzing Communications has been a pioneer in inflight email and text-messaging services, providing innovative and affordable solutions for commercial airlines and business aviation.

Sources:

• PRNewswire, "Emirates and Tenzing Communications announce partnership to offer inflight email service" (January 7, 2004)
• Tenzing Communications, "About Tenzing Communications"
• Tenzing Communications, "Company Milestones"
• Tenzing Communications, "Press Release: Emirates and Tenzing Communications Launch Inflight Email Service" (January 7, 2004)