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Workers

Employer Oversight Lags as Employees Embrace AI at Work

Strategic Insights

— 2 min read

As artificial intelligence (AI) continues to integrate into workplaces, a recent survey reveals a striking gap between employees' experiences with AI and their employers' oversight of it. Conducted by global business advisory firm EisnerAmper in 2025, the research highlights employees' growing reliance on AI for work purposes, despite a lack of formal policies and communication from employers.

Employees are increasingly using AI at work, with 80% reporting a net positive experience. However, only 22% of employees report that their employer actively monitors their AI usage, and just 36% indicate their company has a formal AI policy in place. The survey also found that 60% of employees rely on free AI platforms rather than internally developed platforms or external tools paid for by the company.

Key Takeaways:

  • 80% of employees report a net positive experience using AI at work, highlighting the technology's growing importance in the workplace.
  • Only 22% of employees report that their employer actively monitors their AI usage, indicating a lack of oversight from management.
  • 60% of employees rely on free AI platforms, while 43% use external AI tools paid for by the company, and 24% use internally developed platforms.
  • The majority (68%) of employees report regularly finding errors with AI technology, but 82% are confident in its accuracy and satisfactory outputs.
  • Employees report saving time using AI and spending it elsewhere, with 64% saying they use the time saved to complete more work, while 19% take a walk and 16% go to lunch.
  • 52% of employees who use AI at work are concerned about potential job displacement/changes due to AI, with the highest concern in sectors like wholesale trade and media and communications.
  • Industries like real estate (37%) and restaurants, travel, and lodging (25%) have the lowest concerns about potential job displacement due to AI.
  • 92% of employees who had AI used in their onboarding process reported a positive impact on their feelings toward the company, but 35% said AI involvement in performance reviews would have a negative impact on their feelings.
  • Younger employees (18-34) are more positive towards AI, with 59% saying they are happier as a result, compared to only 29% of respondents aged 55+.

Statistics:

  • 80% of employees report a net positive experience using AI at work (95% CI: 78-82)
  • 22% of employees report that their employer actively monitors their AI usage (95% CI: 20-25)
  • 60% of employees rely on free AI platforms (95% CI: 58-63)
  • 82% of employees are confident in AI's accuracy and satisfactory outputs (95% CI: 80-85)
  • 68% of employees report regularly finding errors with AI technology (95% CI: 65-71)
  • 64% of employees use the time saved by using AI to complete more work (95% CI: 61-67)
  • 52% of employees who use AI at work are concerned about potential job displacement/changes due to AI (95% CI: 49-55)
  • 92% of employees who had AI used in their onboarding process reported a positive impact on their feelings toward the company (95% CI: 90-94)
  • 35% of employees said AI involvement in performance reviews would have a negative impact on their feelings (95% CI: 32-38)

Sources:

  • EisnerAmper, "Summer 2025 survey on employee attitudes towards AI"
  • YouGov Plc, "Survey conducted among 1,017 US full-time desk workers with a bachelor's degree or higher and who have worked with AI in the past 12 months"
  • EisnerAmper, "About EisnerAmper"

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