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Telecommunications equipment industry

Executone Introduces Eclipse, a Powerful Computer Telephony Software Package

Strategic Insights

— 1 min read

Executone Information Systems, Inc. has announced Eclipse, a software package that enables advanced computer telephony (CT) applications to run on all Executone configurations, from 16 to 648 stations. This innovative solution provides fast-growing companies with the power to elevate customer service, increase staff productivity, and expand their performance. With Eclipse, companies can enjoy a smooth migration path that keeps pace with their expanding needs as they grow.

Key Takeaways:

  • Eclipse is a software package that enables Executone's advanced computer telephony (CT) applications to run on all Executone configurations, from 16 to 648 stations.
  • The system can elevate customer service, increase staff productivity, and expand an organization's performance.
  • Eclipse provides a smooth migration path that keeps pace with a company's expanding needs as it grows.
  • The system manages a tightly integrated roster of features, including The Ultimate Operator, Sentinel ACD, and integrated voice mail.
  • Eclipse supports Caller ID and TAPI, TSAPI, and CSTA-compliance.
  • The system offers easy access to desktop functions with Intelligent SoftKeys and Voice Help guides users through the system at the touch of a button.
  • Eclipse is part of Executone's suite of products and services, which also includes telephone systems, voice mail systems, and specialized healthcare communications systems.

Statistics:

  • Executone's CT applications can now run on all Executone configurations, from 16 to 648 stations.
  • The company's Eclipse software provides a smooth migration path that keeps pace with a company's expanding needs as it grows.
  • Eclipse supports Caller ID and TAPI, TSAPI, and CSTA-compliance.
  • The system offers easy access to desktop functions with Intelligent SoftKeys.

Sources:

  • BUSINESS WIRE, "Executone Information Systems Announces Type II And Type III Answers", March 11, 1998 [1]
  • Executone Information Systems, Inc., "Executone Information Systems, Inc." [2]

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