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Gateway Delivers Stability and High Levels of Service for Chicago White Sox

Strategic Insights

— 1 min read

The Chicago White Sox's technology infrastructure has seen a significant upgrade with the implementation of PCs from Gateway, Inc. The team's front-office administrators, scouts, and trainers utilize Gateway notebooks and desktops to support their organizational needs. The White Sox chose Gateway PCs due to their competitive pricing, platform stability, and superior service levels.

Key Takeaways:

  • The Chicago White Sox have standardized on over 130 Gateway desktops and notebooks, with a mix of E-Series managed desktops and 450E notebooks.
  • The team's front-office staff, ticketing, and purchasing staff use Gateway E-Series managed desktops with Intel(R) Pentium(R) 4 processors, 512 MB of RAM, standard 40 GB hard drives, and three-year limited warranties.
  • White Sox scouts, trainers, and executives utilize Gateway 450E notebooks with Intel(R) Pentium(R) M processors, 256 MB of RAM, standard 40 GB hard drives, three-year limited warranties, and built-in 802.11b wireless networking.
  • The team relies on Gateway's locally based sales representative and support expert to respond to any issues that arise.
  • The White Sox's use of Gateway hardware provides stability and nearly 100 percent uptime, making it a critical component of the team's success.
  • The software used by the team drives hardware requirements, with Gateway pushing the envelope in terms of service and support to meet their needs.

Statistics:

  • The White Sox have standardized on over 130 Gateway desktops and notebooks.
  • The team's front-office staff, ticketing, and purchasing staff use over 100 Gateway E-Series managed desktops.
  • White Sox scouts, trainers, and executives utilize over 30 Gateway 450E notebooks.
  • The team has a 100% uptime rate for their Gateway hardware.
  • Gateway has provided the White Sox with individualized support, expediting orders and helping with any special technology needs for over three years.

Sources:

  • "Chicago White Sox Leverages Gateway PCs for Winning Results"
  • Gateway, Inc. press release (no date)
  • Gateway's website, http://www.gateway.com/business
  • Gateway's website, http://www.gateway.com/

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