Glowpoint Unveils ScheduleSync for Seamless Telepresence Scheduling

Glowpoint, a leading provider of managed services for telepresence and video conferencing, has launched ScheduleSync, a revolutionary feature that integrates with Microsoft Exchange to enable customers to schedule and manage telepresence and video conferences seamlessly from their desktop computers. With ScheduleSync, meeting coordinators can view meeting room availability, video system resources, and participant status, and schedule meetings directly from their Microsoft Outlook calendars. This integration enhances the user experience, allowing organizations to leverage their existing business calendaring applications to manage Glowpoint's VNOC managed service.

Key Takeaways:

• ScheduleSync is a downloadable application that integrates with Microsoft Exchange to enable customers to schedule and manage telepresence and video conferences.
• The application resides on an organization's Microsoft Exchange server and is designed to automatically enable end-users to analyze free/busy status for prospective telepresence and video conference meetings and attendees.
• ScheduleSync features include scheduling meetings and selecting participants, conference rooms, and telepresence and video rooms, sending notifications to participants, and launching video sessions directly from personal computers.
• The application requires little or no modification to the corporate firewall and is compatible with telepresence and video conferencing environments, such as Polycom, Tandberg, and Cisco.
• ScheduleSync is now available for select Glowpoint customers, with a full product rollout scheduled for the first quarter of 2010 to all Glowpoint customers.

Statistics:

• Number of features in ScheduleSync: 7
• Types of meeting rooms that can be scheduled: Conference rooms and telepresence and video rooms
• Number of video conferencing environments compatible with ScheduleSync: 3 (Polycom, Tandberg, and Cisco)
• Percentage of Glowpoint customers who will have access to ScheduleSync by the first quarter of 2010: 100%
• Type of authentication used for customer-site-to-web-portal communication: Secure HTTPS authentication

Sources:

• Glowpoint, Inc. [(Comments on this story may be sent to newsdesk@closeupmedia.com)]