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Harrods Ditches Celebrity Chefs, Embraces In-House Produce Amid Changing Consumer Trends

Strategic Insights

— 1 min read

Harrods, the luxury department store, is undergoing a major shake-up in its food offerings, cutting ties with all its celebrity chefs, including Gordon Ramsay and Tom Kerridge, and focusing on selling in-house produce. The move comes as the store seeks to adapt to changing consumer demand and industry trends, with a growing interest in social media reviews of food made in-store and earlier eating times. Celebrity chefs such as Calum Franklin and Masayoshi Takayama will also be losing their contracts, while in-house brands like Pasta Evangelists and Kinoya Ramen Bar will remain.

Key Takeaways:

  • Harrods is cutting ties with all its celebrity chefs, including Tom Kerridge and Gordon Ramsay, to focus on selling in-house produce.
  • The decision is part of a major shake-up in the store's food offerings, driven by changing consumer demand and industry trends.
  • Celebrity chefs such as Calum Franklin and Masayoshi Takayama will also be losing their contracts.
  • In-house brands like Pasta Evangelists and Kinoya Ramen Bar will remain at the store.
  • Harrods is aiming to tap into new dining habits, including "six is the new eight" earlier eating times.
  • Managing Director Michael Ward stated that Harrods is constantly progressing its dining offerings to serve the finest food and drink.

Statistics:

  • The Harrods PS37 fish and chips dish will be discontinued at the end of this month.
  • The PS85 wagyu beef burger, previously featured by Gordon Ramsay, will be removed from the menu in January.
  • Harrods will be investing in new in-house food and beverage ideas, with more openings due in the coming months.
  • The store is expecting to capitalize on the growing trend of social media reviews of in-store food.
  • Earlier eaters, dubbed "six is the new eight" customers, are rising in popularity.

Sources:

  • The Caterer industry magazine, for reporting on the news of Tom Kerridge's fish dishes being removed at the end of this month, and Gordon Ramsay's burger joint remaining until January.
  • Michael Ward's statement, as reported by The Caterer, regarding Harrods' aim to progress its dining offerings.

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