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Telecommunications equipment industry

Integrated Research Expands PROGNOSIS to Support Multiple IP Communication Platforms

Strategic Insights

— 1 min read

Integrated Research, the developer of PROGNOSIS system performance monitoring and management solutions, has announced a strategic initiative to expand its IP telephony management software to support three additional IP communication platforms: Avaya, Alcatel, and Nortel. This move aims to provide enterprise and managed service provider customers with a single view into these disparate IP communication systems, which together represent over 60% of the global IP communication market.

Key Takeaways:

  • Integrated Research will extend its PROGNOSIS IP Telephony Manager to support Avaya, Alcatel, and Nortel's IP communication platforms over the next 12 months.
  • The company's flagship product currently supports Cisco's Unified CallManager IP telephony platform.
  • With support for an additional three platforms, PROGNOSIS's market opportunity is expected to increase more than threefold.
  • The new strategy is driven by current users of PROGNOSIS who are looking to manage multiple IP communication systems.
  • Managed service providers will benefit by being able to offer the same service-level products to their customers, regardless of their IP communication platform.
  • Organizations adopt multiple platforms for a variety of reasons, including mergers and acquisitions, regional decision-making among global companies, and the ability to leverage relationships with multiple vendors.

Statistics:

  • Avaya and Nortel's combined share of the North American market is 38.8% (Source: Frost & Sullivan's 2005 Enterprise Telephony Systems Market report).
  • If added to Cisco's 19.8% share, this represents a total of 58.5% across all three vendors (Source: Frost & Sullivan's 2005 Enterprise Telephony Systems Market report).
  • Alcatel has a significant share of the rapidly emerging VoIP market in Europe (Source: Frost & Sullivan's 2005 Enterprise Telephony Systems Market report).
  • Over 60% of the global IP communication market is represented by Avaya, Alcatel, Cisco, and Nortel (Source: Integrated Research).

Sources:

  • PRNewswire, "Integrated Research to Provide Single Monitoring and Diagnostics Solution for Multiple VoIP Vendors' Technology" (November 10, 2005).
  • Frost & Sullivan's 2005 Enterprise Telephony Systems Market report.
  • Integrated Research's website: http://www.prognosis.com ( Accessed November 10, 2005)
  • Nemertes Research: Quote by Robin Gareiss, Executive Vice President and senior founding partner.

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