J.D. Edwards and New Jersey Natural Gas Join Forces for Customer Information and Billing System

J.D. Edwards and New Jersey Natural Gas (NJNG) have announced a joint development effort to create a Customer Information and Billing System, a software solution designed to enhance customer service and streamline business processes for the utility industry. This collaborative project aims to leverage the latest technology to provide a competitive edge for NJNG and other utilities. The new software will integrate with J.D. Edwards' financial and human resources software, offering a complete solution for electric, gas, water, sewer, and tele-cable companies.

Key Takeaways:

  • The joint development effort between J.D. Edwards and New Jersey Natural Gas aims to create a Customer Information and Billing System, designed to enhance customer service and streamline business processes.
  • The new software will integrate seamlessly with J.D. Edwards' financial, human resources, materials management, and equipment management software.
  • The finished product will be a comprehensive software solution for the entire utility industry, including electric, gas, water, sewer, and tele-cable companies.
  • New Jersey Natural Gas serves over 340,000 customers throughout Monmouth and Ocean counties and parts of Morris and Middlesex counties.
  • J.D. Edwards has developed software products for public services, financial, manufacturing, distribution logistics, construction, human resources management, and other business applications.
  • J.D. Edwards has received the IBM Mark of Quality Award two years running and has also received ISO 9001 registration for its software design and support services.

Statistics:

  • New Jersey Natural Gas distributes natural gas to over 340,000 customers.
  • The joint development effort aims to create a software solution for the entire utility industry, including electric, gas, water, sewer, and tele-cable companies.
  • J.D. Edwards has over 20 years of experience in developing software solutions for various industries.
  • The new software will be developed by aggregating the resources and expertise of J.D. Edwards and New Jersey Natural Gas.

Sources:

  • PRNewswire
  • J.D. Edwards
  • New Jersey Natural Gas Co.