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Kentucky Public Service Commission Orders Investigation into Water Bill Dispute between Workout Anytime and Kentucky-American Water Company

Strategic Insights

— 1 min read

The Kentucky Public Service Commission (PSC) has issued an order on August 14, 2025, ordering Kentucky-American Water Company to make a water meter available for testing to confirm water usage readings that showed significant spikes in 2022 and 2023. The dispute began in September 2024, when Derrick Stinson, Kayla Stinson, and their company Stinson Fitness, LLC d/b/a Workout Anytime complained to the PSC that their water bills had increased drastically, with one reading as high as 243,100 gallons in September 2023. The Stinsons claimed that their usual monthly usage was between 6,000 and 7,500 gallons per month.

Key Takeaways:

  • The Kentucky Public Service Commission has ordered Kentucky-American Water Company to make a water meter available for testing to confirm water usage readings.
  • The dispute began in September 2024, when Derrick Stinson, Kayla Stinson, and their company Stinson Fitness, LLC d/b/a Workout Anytime complained to the PSC that their water bills had increased drastically.
  • The Stinsons claimed that their usual monthly usage was between 6,000 and 7,500 gallons per month, but the high reading in September 2023 was 243,100 gallons.
  • Kentucky-American Water Company has provided detailed data logs and meter test results to support the accuracy of the meter readings.
  • The Commission has directed each party to serve requests for information from the other party by August 15, 2025, and to respond to any such requests by August 29, 2025.
  • The Stinsons' claims in their individual capacities have been dismissed, as they failed to show good cause why their claims should not be dismissed.

Statistics:

  • Five months of high water usage readings: August 2022, September 2022, October 2022, November 2022, and December 2022
  • Highest water usage reading: 243,100 gallons in September 2023
  • Typical monthly water usage: between 6,000 and 7,500 gallons per month

Sources:

  • Commonwealth of Kentucky: Kentucky Public Service Commission
  • Case No. 2024-00303: Order issued on May 12, 2025
  • Complaint filed on September 16, 2024
  • Answer and Motion to Dismiss filed on May 22, 2025
  • Response to Motion to Dismiss filed on June 4, 2025

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