Lexus Tops J.D. Power's Reliability Survey for Used Cars for 12th Consecutive Year
Lexus, Toyota's luxury brand, has maintained its position at the top of J.D. Power's reliability survey for used cars for the 12th consecutive year. The survey evaluated the durability of automobiles three years after they were sold, with Toyota ranking fifth and Honda's Acura brand taking sixth place. Infiniti, Nissan's luxury brand, placed tenth. Lexus took eight categories, including the compact multi-activity vehicle category, up from four last year. Ford's Mercury brand ranked second, while General Motors' Buick and Cadillac brands were among the top 10.
Key Takeaways:
- Lexus has retained the top spot in J.D. Power's reliability survey for used cars for the 12th consecutive year.
- Toyota ranked fifth, while Honda's Acura brand took sixth place.
- Infiniti, Nissan's luxury brand, placed tenth in the survey.
- Lexus won eight categories, including the compact multi-activity vehicle category, up from four last year.
- Ford's Mercury brand ranked second in the survey.
- General Motors' Buick and Cadillac brands were among the top 10.
- The survey highlights the shrinking dependability gap between luxury and non-luxury brands.
- Hyundai Motor Co., which surpassed Toyota in a new car dependability survey, ranked 23rd in this survey.
Statistics:
- The survey covered responses from 47,620 original owners of 2003 model-year vehicles from various automakers.
- Lexus won eight categories, a significant improvement from last year's four categories.
- The survey measured the durability of automobiles three years after they were sold.
- Hyundai Motor Co. ranked 23rd in the survey, despite surpassing Toyota in a new car dependability survey.
Sources:
- Kyodo News International
- McClatchy-Tribune Business News