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Los Angeles Deploys Google Workspace with Gemini Across Entire 27,500-Employee Workforce

Strategic Insights

— 1 min read

The City of Los Angeles has announced a partnership with Google Public Sector to deploy Google Workspace with Gemini across its 27,500-employee workforce, aiming to enhance communication, increase workforce productivity, and train employees in AI skills. This enterprise-wide adoption will equip workers with the power of Google's AI to accelerate communications, automate time-sensitive tasks, and streamline complex project planning, ultimately delivering faster and more accessible public services for the city's four million residents. The deployment is part of the city's digital transformation strategy and its vision to leverage data, tools, processes, and digital services to improve public services.

Key Takeaways:

  • The City of Los Angeles will use Google Workspace with Gemini to transform resident-centric communications, making it easier to share information with the city's diverse population.
  • The collaboration suite will be used to create easy-to-understand, multilingual content, reducing the time spent on manual tasks and increasing productivity across the city's 45 departments.
  • Employees will be trained on responsible AI usage, digital ethics, and data security, emphasizing the importance of human oversight in the decision-making process.
  • The deployment is expected to deliver faster and more accessible public services for the city's four million residents as it prepares for major events like the 2028 Olympic and Paralympic Games.
  • The City of Los Angeles aims to modernize its approach to constituent services, focusing on upskilling employees, delivering excellent services to residents, and redefining how city governments can accomplish their goals.

Statistics:

  • 27,500 city employees will use Google Workspace with Gemini to enhance communication, increase workforce productivity, and train employees in AI skills.
  • The city's web services team has already used Workspace to re-write city websites to be accessible at a ninth-grade reading level (according to Flesch-Kincaid readability standards).
  • Employees are using NotebookLM to analyze lengthy grant documents to identify new funding opportunities for the city.
  • The city has conducted extensive training for 27,500 city employees on responsible AI usage, digital ethics, and data security.

Sources:

  • [Source] "Google Public Sector Summit '25" via PRNewswire, October 29, 2025.
  • [Source] "Los Angeles Deploys Google Workspace with Gemini Across Entire 27,500-Employee Workforce" via Google Public Sector, October 29, 2025.
  • [Source] "City of Los Angeles Information Technology Agency" via City of Los Angeles, [no date].

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