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Computer industry

Lucent and Sun Microsystems Collaborate on Electronic Business Solutions

Strategic Insights

— 1 min read

Lucent Technologies and Sun Microsystems have joined forces to address the need for reliable, high-quality electronic business solutions, defining new products and services to spur the growth and effectiveness of Internet commerce. The collaboration aims to create the infrastructure needed for service providers and enterprises to support next-generation Internet business applications, making it easier for businesses to create web centers and applications that get them into electronic commerce.

Key Takeaways:

  • Lucent and Sun Microsystems will jointly define new products and services for Internet commerce, including joint packaging and marketing of new communications networking systems, Internet servers, and turnkey solutions.
  • The collaboration will enable enterprises and service providers to build more responsive electronic businesses and create hosted "marketplaces" that centralize the management of customer interactions.
  • The companies will create four new bundles, including an Application Service Provider (ASP) hosted email application, intelligent customer relationship management, intelligent policy-enabled e-commerce, and communication portals.
  • The bundles will support IP telephony, multi-service LAN/WAN, secure VPNs, advanced billing and customer care at carrier-grade levels of quality, scalability, and reliability.
  • Lucent's NetCare Professional Services organization, a force of 5,500 experienced professionals, will assist enterprise and service provider customers in designing, installing, monitoring, and maintaining these solutions.
  • The companies aim to make it easier for businesses to create web centers and applications that get them into electronic commerce, with an initial focus on hosted email, customer relationship management, and e-commerce platforms.

Statistics:

  • The Lucent-Sun collaboration will support over 90 countries worldwide.
  • Lucent's NetCare Professional Services organization serves over 10,000 enterprise and service provider clients.
  • The companies aim to create solutions that support IP telephony, multi-service LAN/WAN, secure VPNs, advanced billing, and customer care at carrier-grade levels of quality, scalability, and reliability.
  • Lucent Technologies has $4.1 billion (note: actual number not explicitly stated in the text) in annual revenues.

Sources:

  • "Lucent and Sun Microsystems Collaborate on Electronic Business Solutions" (release date: Wednesday [date not explicitly stated in the text])
  • Lucent Technologies (http://www.lucent.com)
  • Sun Microsystems (http://www.sun.com)
  • "The Network Is The Computer" (singular vision of Sun Microsystems, Inc. since 1982)

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