Marks & Spencer Hit by Cyber Attack, Customer Personal Data Breached

Retail giant Marks & Spencer has revealed that it has been hit by a cyber attack, resulting in customer personal data being accessed by hackers. The incident was caused by the "sophisticated nature" of the attack, but payment and card details, as well as account passwords, were not compromised. Chief executive Stuart Machin has written to affected customers to alert them to the data breach, reassuring them that there is no need for them to take any action.

Key Takeaways:

• Marks & Spencer has been hit by a cyber attack that has resulted in customer personal data being accessed by hackers.
• The data breach did not include payment or card details, or account passwords.
• The incident was caused by the "sophisticated nature" of the attack.
• Chief executive Stuart Machin has written to affected customers to alert them to the data breach.
• Customers have been advised to reset their password when prompted, but there is no need for them to take any additional action.
• The cyber attack has impacted the company's website and app, with orders unable to be taken since April 25.
• The attack has also caused issues with contactless payments, click and collect orders, and availability in some stores.
• A hacking group operating under the name Scattered Spider has been linked to the attack.
• The company has shared information on how to stay safe online and has provided guidance on resetting passwords.

Statistics:

• The cyber attack has impacted Marks & Spencer's website and app, with orders unable to be taken since April 25.
• The company has not disclosed how many customers have been affected by the data breach.
• The incident has caused issues with contactless payments, click and collect orders, and availability in some stores.

Sources:

• Read More: M&S admits customer data was stolen by hackers in cyber attack (exactly quoted from the original text)