Microsoft Faces Ultimatum from UPC Over Delays in PlusTV Software

Microsoft has been issued a stern warning by United Pan-Europe Communications (UPC) over persistent delays in delivering software for UPC's PlusTV multimedia cable Internet and TV system. The software, essential for the September launch of the service, has reportedly fallen behind schedule, prompting UPC to explore alternatives from rival software providers. Microsoft's failure to meet the deadline could result in a shortage of cable TV set-top boxes (STBs) during the crucial pre-Christmas sales period, potentially embarrassing both companies.

Key Takeaways:

  • UPC has issued an ultimatum to Microsoft, warning that if the software is not delivered on time, the company will trial software from rival providers.
  • Microsoft is working around the clock to develop the software for the cable TV set-top boxes, but has yet to meet the September launch deadline.
  • The hardware for the STBs is already finished, and the software can be downloaded across the network.
  • UPC plans to ship around 30,000 STBs by the end of the year, and is now working with Liberate and ExciteAtHome in addition to Microsoft.
  • The delayed software delivery could result in a shortage of STBs during the pre-Christmas sales period.

Statistics:

  • 30,000: The number of STBs UPC plans to ship by the end of the year.
  • September: The original launch deadline for UPC's PlusTV service.
  • Late 2000: The expected time frame for the pre-Christmas sales period, when a significant proportion of high-tech gizmos are normally sold.

Sources:

  • Financial Times (FT)
  • Reuters
  • Newsbytes.com
  • Microsoft's official website (http://www.microsoft.com)