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Workers

Ministry Orders Trust Services Company to Comply with Decent Work Act

Strategic Insights

— 1 min read

The Ministry of Labour has ordered Trust Services Company (TSC) to comply with the provisions of the Decent Work Act of 2015 and a signed Collective Bargaining Agreement (CBA) with workers. The instruction follows a complaint filed by the National Union of Hospitality, Aviation, Communication, and Energy Workers (NUHACE) alleging persistent violations of the CBA, including delayed salary payments, wrongful suspension and dismissal of union leaders, and denial of medical benefits.

Key Takeaways:

  • The Ministry of Labour has ordered Trust Services Company (TSC) to comply with the Decent Work Act of 2015 and a signed Collective Bargaining Agreement (CBA) with workers.
  • The company has been accused of violating the CBA, including delayed salary payments, wrongful suspension and dismissal of union leaders, and denial of medical benefits.
  • The Ministry found that Trust Services argued it lacked financial capacity to meet all CBA demands at once, but failed to provide video evidence to substantiate claims of property damage.
  • The Ministry emphasized that CBAs are legally binding on both employers and employees, and the July 28 strike was within the legal framework.
  • The Ministry warned that proven acts of violence or destruction during industrial actions would be subject to criminal investigation by law enforcement.
  • The Ministry advised Trust Services to review the list of terminated employees and provide justifiable reasons in line with the law.
  • The Ministry emphasized that dismissals must follow legal procedures under the Decent Work Act and cautioned against mass terminations without due process.
  • NUHACE was supported in its quest for justice by the Movement against Bad Labor, an acclaimed rights group advocating against bad labor practices across the country.

Statistics:

  • 60 workers were terminated by Trust Services in July.
  • The Ministry ordered Trust Services to review the list of terminated employees and provide justifiable reasons in line with the law.
  • The Ministry emphasized that compliance with the Decent Work Act and CBA must be met within two weeks.
  • The strike action on July 28 was within the legal framework, as the dispute had been properly referred for conciliation.
  • Trust Services Company manages staff for National Beverages Incorporated.

Sources:

  • Ministry of Labour (letter dated September 12, 2025, addressed to the management of TSC)
  • National Union of Hospitality, Aviation, Communication, and Energy Workers (NUHACE)
  • Movement against Bad Labor
  • Frontpage Africa (Published by HT Digital Content Services with permission)

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