NatWest to Close 55 More Bank Branches Amidst Shift to Online Banking

As digital banking becomes increasingly prevalent, NatWest is set to close 55 more branches in the coming months, on top of the 53 it had previously confirmed would shut down in 2025. With over 80% of its active current account holders now using digital services and over 97% of retail accounts opened online, the banking giant is adapting to the industry-wide shift towards digital services.

Key Takeaways:

  • NatWest is set to close 55 more bank branches in the coming months, in addition to the 53 previously confirmed to close in 2025.
  • The closures are a result of the bank's increased focus on digital services, with over 80% of its active current account holders now using digital services and over 97% of retail accounts opened online.
  • NatWest is investing over £20m in its branch network across the UK in 2025 to improve customer service, enhance branch aesthetics, and reduce environmental impact.
  • Customers can still access general services at any NatWest branch, as well as use Post Office banking services for tasks such as cash deposits and withdrawals.
  • NatWest is introducing "mobile branches" where staff will offer banking facilities in community locations on set days.
  • The closures include branches in Abingdon, Birmingham, Ashby-de-la-Zouch, and other locations across the UK.
  • Every new NatWest branch closure includes a list of dates and branch locations.

Statistics:

  • NatWest has closed 1,409 branches since 2015, including 48 last year and nearly 20 in 2023.
  • Over 80% of NatWest's active current account holders now use digital services.
  • Over 97% of retail accounts with NatWest are now opened online.
  • NatWest expects to invest over £20m in its branch network across the UK in 2025.

Sources:

  • Byline: By [Source not provided]
  • Mirror: [Source not provided]
  • NatWest spokesperson: [Source not provided]
  • List of branch closures, including dates and locations: [Source not provided]