NetSpeak Corporation and MCI Launch Revolutionary IP Telephony Application
NetSpeak Corporation, a leading developer and marketer of IP telephony, has announced that MCI has signed an agreement to purchase NetSpeak products for incorporation into the networkMCI Click'nConnect service. This new service enhances business Web sites by allowing Internet users to speak directly with a company's live representative with the click of a mouse, bringing online sales and customer service to new levels.
Key Takeaways:
- The networkMCI Click'nConnect service is a joint project between MCI and NetSpeak, utilizing NetSpeak's gateway technology and suite of IP telephony server modules.
- This is the first IP telephony application of its kind to be brought to the U.S. marketplace by a major commercial carrier.
- NetSpeak's Least Latency Router (LLR) technology determines the appropriate NetSpeak gateway port that can accommodate the call with the minimum amount of Internet-related latency.
- The click'nConnect service begins on the Internet user's PC with a Web browser and NetSpeak WebPhone, which becomes activated when the user clicks on an icon on the MCI customer's Web site containing the embedded NetSpeak software.
- The service has been developed over a year-long collaboration between MCI and NetSpeak and is designed to seamlessly integrate the public switched telephone network and the World Wide Web.
- The NetSpeak LLR is a unique patent-pending technology that optimizes call routing and minimizes latency.
Statistics:
- 1 year: The length of time MCI and NetSpeak have been collaborating on the revolutionary project.
- 561-997-4001: The phone number for NetSpeak Corporation's Public Relations Manager, Leslie Barnes Simpson.
- 781-238-5758: The phone number for Paul & Partners, Suzanne Moran Lois.
- 1995: The year the Private Securities Litigation Reform Act was enacted, providing a safe haven for forward-looking statements.
Sources:
- NetSpeak Corporation http://www.netspeak.com
- PR Newswire http://www.prnewswire.com
- Company News On-Call: http://www.prnewswire.com
- SEC Filings
- NetSpeak Corporation press release, January 26, 1998.