Sign in Subscribe
Telecommunications equipment industry

NYNEX Announces Multi-Year ISDN Hardware and Software Arrangements

Strategic Insights

— 1 min read

NYNEX, a global communications and media company, has announced near-final agreements with Northern Telecom (Nortel) and AT&T Network Systems for ISDN (Integrated Services Digital Network) hardware and software equipment. The multi-year arrangements, valued at several hundred million dollars, aim to deploy one million lines over the next five years, making NYNEX's entire network ISDN capable by 1997. This move represents NYNEX's commitment to provide its customers with state-of-the-art telecommunications technology, with faster, simpler, and cheaper ISDN provisioning expected.

Key Takeaways:

  • NYNEX has reached near-final agreements with Nortel and AT&T Network Systems for ISDN hardware and software equipment, valued at several hundred million dollars.
  • The agreements aim to deploy one million ISDN lines over the next five years, making NYNEX's entire network ISDN capable by 1997.
  • The company has implemented various initiatives to support growing ISDN demand, including a 1-800-GET-ISDN number, an ISDN center in New York, and standardized order codes with other regional phone companies.
  • NYNEX has dedicated significant resources to training customer service representatives in ISDN order-taking and has focused on the ISDN residence market with a task force dedicated to developing applications for that segment.
  • The company has announced two initiatives utilizing ISDN for full-color, face-to-face videoconferencing kiosks with Nobody Beats the Wiz electronics stores and Aegis Technologies.

Statistics:

  • The total value of the multi-year arrangements is estimated to be several hundred million dollars.
  • NYNEX aims to deploy one million ISDN lines over the next five years.
  • The company has seen a 100% increase in ISDN demand in New York State year over year since 1992.
  • The NYT-ISO center in New York handles an average of 150 ISDN-related calls per day.
  • NYNEX has 1-800-GET-ISDN, a toll-free number providing customers with immediate pricing, availability, and application information.

Sources:

  • BUSINESS WIRE, Dec. 12, 1995
  • Sharon Beadle, NYNEX, (212) 395-0500, (914) 644-6360
  • Frank McNally, Northern Telecom, (703) 338-5648
  • Carl Blesch, AT&T Network Systems, (708) 224-4196

Read more