Oasis Fan Left Disappointed After Spending £700 on Non-existent Tickets
Neville Root, a devoted Oasis fan, had been looking forward to watching the Gallagher brothers perform at Heaton Park for years. He and his girlfriend had taken the day off work, made travel arrangements, and booked annual leave to attend the highly anticipated concert. However, their excitement was short-lived when they discovered that the two tickets they had purchased via Twickets had actually been sold to another customer through Ticketmaster's resale option seven months prior. The couple was left with no choice but to miss the gig and request a refund, including booking fees, they paid £724.
Key Takeaways:
- Neville Root, a 20-year-old Oasis fan, spent £700 on tickets for the Heaton Park concert that were actually sold to another customer seven months prior.
- The tickets were purchased through Twickets, a resale website, and the original seller had secured them before the band announced additional world tour dates.
- Neville felt misled by the process, which seemed secure, and expressed frustration at the lack of safeguarding for resold tickets.
- The couple had to request a refund, which should show on their card account in 2-3 working days.
- Twickets stated that if the tickets are marked as 'sold' on Ticketmaster's app, it would indicate a breach of their reselling rules and the sale would be withdrawn.
- Neville's girlfriend had also purchased t-shirts and booked annual leave to attend the concert, highlighting the disappointment and financial loss.
Statistics:
- £724: The total amount Neville and his girlfriend paid, including booking fees, for the non-existent tickets.
- £700: The amount Neville spent on the tickets.
- 7 months: The time period between when the tickets were sold to another customer through Ticketmaster's resale option and when Neville purchased them through Twickets.
- 2-3 working days: The time frame in which the refund should show on Neville's card account.
Sources:
- Manchester Evening News
- Twickets