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Ola Electric's Roadster X+ Faces Criticism over Charging Issues and Delayed Deliveries

Strategic Insights

— 1 min read

Customers of Ola Electric's flagship product, the Roadster X+, have taken to social media platforms to express frustration with charging issues and significant delays in deliveries. The complaints have resurfaced concerns about the company's product reliability and service. One of the first owners of the bike, Kamal, posted a YouTube video detailing his experience with the electric motorcycle's charging problems, while several others have voiced their concerns on social media about delayed deliveries and questionable warranty claims.

Key Takeaways:

  • Ola Electric's Roadster X+ is experiencing charging issues, with one customer, Kamal, posting a YouTube video showing his bike's screen reading "Not Charging" despite being plugged in.
  • Multiple owners have expressed frustration on social media about delayed deliveries of the Roadster X+, with one customer, Saroj Kumar Patra, posting about his delayed delivery and lack of communication from Ola Electric.
  • Customers have raised questions about Ola Electric's claimed lifetime warranty on the Roadster X+, with some alleging that the warranty is only for 3 years, contradicting the company's claims.
  • The Roadster X+ test bike experienced similar charging issues, with the team unable to charge it despite following all instructions.
  • The service centre executive who inspected Kamal's bike was unable to identify the issue, highlighting concerns about Ola Electric's after-sales service.

Statistics:

  • One customer, Kamal, booked his Roadster X+ on March 7, but it took him over a month to realize that the motorcycle was not charging.
  • Multiple owners have posted about delayed deliveries, with one customer waiting over 3 months for his bike to arrive.
  • Ola Electric claims to offer a lifetime warranty on the Roadster X+, but some customers have alleged that the warranty is only for 3 years.
  • 1000+ people have viewed Kamal's YouTube video documenting his charging issues, highlighting the growing concern about Ola Electric's product reliability.

Sources:

  • YouTube video by Kamal, posted on [no specific date mentioned]
  • Social media posts by Saroj Kumar Patra and Tr. Suresh Kumar on [no specific date mentioned]
  • Contify.com article by [no author mentioned], distributed on July 7, 2025

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