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Oracle Accelerates Implementation Time and Bolsters 24x7 Customer Support with Top Systems Integrators

Strategic Insights

— 1 min read

Oracle Corp., the leading Application Service Provider (ASP), has teamed with 10 top systems integrators to expand the implementation and support capabilities of its Oracle Business OnLine hosting service. This new partnership aims to serve the rapidly growing customer base in the small and mid-sized market, providing immediate scale and lower costs through a simple, usage-based pricing model.

Key Takeaways:

  • Oracle Business OnLine has partnered with 10 top systems integrators, including Braun Consulting, Credence Automations Systems, Grant Thornton LLP, OTP Group, Simplify, Solix Systems, Spectrum Group, Trans-Tech, Ultimedia, and Vertex Systems, to accelerate implementation time and bolster 24x7 customer support.
  • The systems integrators will oversee application implementation, configure specific application functions and enhancements, and provide business services such as industry consulting, process re-engineering, and technical support.
  • Oracle Business OnLine will provide the IT infrastructure, software licenses, and ongoing application support, including database administration, system administration, software upgrades, and technical problem resolution.
  • The partnership aims to offer a comprehensive solution to small and mid-sized businesses, enabling them to access the benefits of Web-enabled applications from Oracle and select independent software vendors via a simple Web browser.
  • The systems integrators will also provide industry-specific consulting, process re-engineering, and technical support to Oracle Business OnLine customers.

Statistics:

  • Oracle Business OnLine has partnered with 10 top systems integrators to expand its implementation and support capabilities.
  • The partnership includes companies such as Braun Consulting, Credence Automations Systems, and Grant Thornton LLP, with a combined experience of over 10 years in Oracle partnering.
  • Oracle Business OnLine plans to provide 24x7 customer support to its customers, with a team of professionals available to assist with technical problems and help customers get up and running quickly.
  • The system integrators will deliver comprehensive solutions to small and mid-sized businesses, enabling them to access the benefits of Web-enabled applications from Oracle and select independent software vendors.

Sources:

  • Oracle Corp. (PRNewswire, October 5)
  • Braun Consulting (www.braunconsult.com)
  • Credence Automations Systems (www.credenceauto.com)
  • Grant Thornton LLP (www.grantthornton.com)
  • OTP Group (www.otpsoft.com)
  • Solix Systems (www.solix.com)
  • Simplify (www.simplify-inc.com)
  • The Spectrum Group (www.specgrp.com)
  • Trans-Tech (www.trans-tech.com)
  • Ultimedia (www.ultimedia-us.com)
  • Vertex Systems (www.vertexsystems.com)

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