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Oracle CRM Dominates in Intelligent Enterprise's Readers' Choice Awards

Strategic Insights

— 1 min read

Oracle Corporation has emerged as the top choice for customer relationship management (CRM) software, securing double the votes of runner-up Siebel Systems in Intelligent Enterprise magazine's Readers' Choice Awards. This recognition underscores Oracle's leadership in Internet applications for CRM, allowing companies to undergo the e-business transformation by coordinating customers, partners, and employees across all interaction channels. Oracle's CRM Applications provide a complete suite of products for managing customer relations, offering seamless integration between the front office and back-end ERP systems, and providing a 360-degree view of all customer interactions.

Key Takeaways:

  • Oracle CRM Applications secured double the votes of runner-up Siebel Systems in Intelligent Enterprise magazine's Readers' Choice Awards.
  • Oracle's CRM Applications provide seamless integration between the front office and back-end ERP systems, providing timely access to customer information.
  • Oracle's CRM Applications offer a 360-degree view of all customer interactions, across direct sales contact, customer access over the Web, call centers, and indirect interactions through partner channels.
  • Oracle is the only vendor offering coordinated marketing, selling, and support across all customer interaction channels.
  • Oracle is the leading provider of Internet applications for CRM, with a complete suite of products for managing all aspects of customer relations.
  • Oracle's CRM Applications provide a unique and powerful offering that is recognized by Intelligent Enterprise readers as the top choice for CRM software.
  • Oracle is the world's leading supplier of software for information management and the second-largest independent software company, with annual revenues of over $9.1 billion.
  • Oracle offers its database, tools, and application products, along with related consulting, education, and support services, in over 145 countries worldwide.

Statistics:

  • Oracle CRM Applications secured 100% more votes than runner-up Siebel Systems in Intelligent Enterprise magazine's Readers' Choice Awards.
  • Oracle is the largest supplier of software for information management, with annual revenues of over $9.1 billion.
  • Oracle offers its products and services in over 145 countries worldwide.
  • Oracle CRM Applications provide seamless integration between the front office and back-end ERP systems, with a 360-degree view of all customer interactions.

Sources:

  • Oracle Corporation press release (Oct. 26, 1999)
  • Intelligent Enterprise magazine (1999 Readers' Choice Awards)
  • Oracle Corporation website (http://www.oracle.com)

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