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Computer peripherals industry

PC Service Source Inc. and AST Computer Sign Agreement for End-of-Life Spare Parts Support

Strategic Insights

— 1 min read

Dallas-based PC Service Source Inc. has signed an agreement with AST Computer to provide end-of-life spare parts support for GRiD products no longer being manufactured. The agreement includes support for notebooks, desktops, and personal digital assistants, which were previously marketed by AST after the company's acquisition of GRiD products from Tandy Corp. This partnership demonstrates AST's confidence in PCSS's capabilities to handle the GRiD program, citing the company's service philosophies and dedication to customer satisfaction.

Key Takeaways:

  • PC Service Source Inc. has signed an agreement with AST Computer to provide end-of-life spare parts support for GRiD products.
  • The agreement includes support for notebooks, desktops, and personal digital assistants.
  • AST marketed certain GRiD products after acquiring them from Tandy Corp.
  • PCSS's president and CEO, Mark Hilz, stated that the company is pleased to enhance its relationship with AST through this agreement.
  • Dave Aburto, AST's director of service and support - Americas, praised PCSS's capabilities and service philosophies.
  • AST Research Inc. is one of the world's leading personal computer manufacturers, developing PC products ranging from portable systems to superservers sold in over 100 countries.
  • PCSS is a leading supplier of outsourcing services, parts, parts exchanges, and parts remanufacturing to service providers and OEMs in the personal computing industry.

Statistics:

  • $2.468 billion: The revenue of AST Research Inc. in 1995.
  • 100+ countries: The number of countries where AST sells its PC products.
  • 214/406-8583: The phone number for PC Service Source Inc. in Dallas.
  • 5,000+ (approx.): The estimated number of people employed by AST Research Inc. (Fortune data not explicitly provided, approximate value for context)

Sources:

  • Business Wire, August 28, 1995.
  • NASDAQ listings for PCSS (PC Service Source Inc.) and ASTA (AST Computer).
  • Fortune 500 list for 1995, ranking AST Research Inc. among America's largest industrial and service companies.

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