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Potomac Electric Power Company's May 2025 Information on Disconnections

Strategic Insights

— 1 min read

In a submission to the Public Service Commission of the District of Columbia, Potomac Electric Power Company (Pepco) has provided updated information on disconnections for non-payment. The report, dated May 2025, outlines the company's performance in disconnecting residential customers for unpaid bills, as well as the number of customers in arrears and the total dollar amount of outstanding debts.

Key Takeaways:

  • The total number of residential customers in arrears at the end of May 2025 was 77,718, with a total debt of $45,232,336.
  • The number of low-income residential customers in arrears was 14,936, with a total debt of $12,878,968.
  • The number of residential terminations for non-payment in May 2025 was 1,545, with 325 low-income terminations.
  • The total dollar amount of residential accounts determined uncollectible in May 2025 was $977,199, with a total of 1,358 accounts.
  • The total number of disconnection notices issued to residential customers in May 2025 was 17,357, with 3,983 notices to low-income customers.
  • The total revenues from residential customers in May 2025 was $27,622,077, with $1,410,116 from low-income customers.
  • The number of residential customers with deferred payment agreements (TPA) at the end of May 2025 was 9,993, with a total amount of $7,734,133.
  • The number of low-income residential customers with TPA agreements was 2,742, with a total amount of $2,439,681.

Statistics:

  • Residential customers in arrears: 77,718 ( May 2025), 273,322 (average monthly 2025)
  • Low-income residential customers in arrears: 14,936 (May 2025), 24,969 (average monthly 2025)
  • Residential terminations for non-payment: 1,545 (May 2025), 1,222 (2024 average)
  • Low-income residential terminations for non-payment: 325 (May 2025), 256 (2024 average)
  • Residential accounts determined uncollectible: 1,358 (May 2025), 899 (2024 average)
  • Low-income residential accounts determined uncollectible: 460 (May 2025), 357 (2024 average)
  • Disconnection notices issued: 17,357 (May 2025), 19,593 (2024 average)
  • Residential revenues: $27,622,077 (May 2025), $25,411,998 (2024 average)
  • Low-income residential revenues: $1,410,116 (May 2025), $1,305,959 (2024 average)

Sources:

  • Potomac Electric Power Company, "May 2025 Information on Disconnections"
  • Public Service Commission of the District of Columbia, "Order Nos. 14293 and 15134"

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