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Public utilities

Public Service Company of Colorado Granted Waiver to Adjust Late Payment Provisions

Strategic Insights

— 1 min read

Public Service Company of Colorado was granted a waiver to adjust late payment provisions due to the unavailability of payment channels during the implementation of a new online My Account and mobile application. The waiver was granted on January 12, 2022, as Public Service Company of Colorado was unable to implement the release of the new online My Account and mobile application during the scheduled period due to technical obstacles.

Key Takeaways:

  • Public Service Company of Colorado filed a petition for temporary waiver of certain electric tariff sheets related to late payment charges on December 15, 2021.
  • The company planned to update its My Account website and mobile applications from January 14 to 21, 2022, but was unable to implement the release of the new online My Account and mobile application due to technical obstacles.
  • The company was granted a waiver to adjust late payment provisions for a period of January 14 through 21, 2022, despite the fact that the planned upgrades were not completed.
  • Public Service Company of Colorado's request to waive the notice and intervention period for the petition was also granted.
  • The company indicated that it will make a future filing with the Commission requesting waivers with updated dates when new plans are determined for the work to occur.
  • The Commission granted the company's request to waive the remaining response time to the motion and proceed to a decision on the merits.
  • The Commission found good cause to grant the motion and allow Public Service Company of Colorado to no longer apply the temporary and partial waivers during the requested period.

Statistics:

  • 21 parties were involved in the proceeding (Public Service Company of Colorado and the Commission).
  • The waiver was granted on January 12, 2022.
  • The waiver period was for a duration of January 14 through 21, 2022.
  • Public Service Company of Colorado's customers were not harmed as they were not charged a late fee during the short period the waiver was in effect.
  • The Commission granted the company's request to waive the remaining response time to the motion and proceed to a decision on the merits.

Sources:

  • Before the Public Utilities Commission of the State of Colorado Decision No. C22-0044 PROCEEDING NO. 21V-0609E (Jan 19, 2022)
  • Before the Public Utilities Commission of the State of Colorado Decision No. C22-0003 (Jan 5, 2022)

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