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Public utilities

Public Utility Commission of Texas Issues Regulatory Document on Oncor Complaint

Strategic Insights

— 1 min read

The Public Utility Commission of Texas has released a regulatory document regarding a formal complaint filed by Dennis and Peggy Boyken against Oncor Electric Delivery Company LLC (Oncor). The complaint, filed on December 2, 2024, alleges that Oncor is responsible for home and appliance damages caused by power surges. The Commission's Staff has recommended dismissal of the complaint, citing that the requested relief is outside of their jurisdiction.

Key Takeaways:

  • Dennis and Peggy Boyken filed a formal complaint against Oncor Electric Delivery Company LLC (Oncor) on December 2, 2024, alleging that Oncor is responsible for home and appliance damages caused by power surges.
  • The complaint was filed pursuant to 16 Texas Administrative Code (TAC) § 22.242.
  • The Public Utility Commission of Texas' Staff has recommended dismissal of the complaint under 16 TAC § 22.181(d)(1).
  • The Staff believes that regardless of the outcome of a hearing on the merits, the requested relief is not within the Commission's jurisdiction to grant.
  • The Commission's Staff does not believe that a hearing on the merits would be beneficial in this proceeding.
  • The complaint centers on issues of power surges and the potential damages they cause to homes and appliances.
  • Oncor Electric Delivery Company LLC is the defendant in this complaint.

Statistics:

  • December 2, 2024: Dennis and Peggy Boyken filed a formal complaint against Oncor Electric Delivery Company LLC.
  • June 24, 2025: The administrative law judge (ALJ) filed Order No. 7, directing each party to file a statement in this proceeding stating either that they want a hearing with SOAH or that they do not want a hearing with SOAH by July 15, 2025.
  • July 15, 2025: The deadline for parties to file a statement in response to the ALJ's Order No. 7.
  • July 15, 2025: Brett Adamie, Managing Attorney, certified that notice of the filing of this document would be provided to all parties of record via electronic mail.

Sources:

  • DOCKET NO. 57368 COMPLAINT OF DENNIS AND PEGGY SS PUBLIC UTILITY COMMISSION BOYKEN AGAINST ONCOR SS ELECTRIC DELIVERY COMPANY SS OF TEXAS LLC SS COMMISSION STAFF'S STATEMENT ON HEARING, December 2, 2024.
  • Order No. 7, Filed June 24, 2025.
  • 16 Texas Administrative Code (TAC) § 22.181(d)(1).
  • 16 Texas Administrative Code (TAC) § 22.242.

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