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QCI Reacquires VizExplorer, Marking Reunion of Founders and Enhanced Gaming Analytics Capabilities

Strategic Insights

— 1 min read

Quick Custom Intelligence (QCI) has acquired VizExplorer, a casino analytics platform, bringing its tools back under the leadership of its original visionaries, Dr. Ralph Thomas and Andrew Cardno. This reunion marks a personal milestone for the founders, who expressed pride and excitement at "getting VizExplorer back" and integrating its powerful tools into QCI's growing suite of solutions. The acquisition promises to enhance QCI's offerings with VizExplorer's unique technologies and proven industry track record.

Key Takeaways:

  • QCI has acquired VizExplorer, a casino analytics platform, bringing it back under the leadership of its original visionaries, Dr. Ralph Thomas and Andrew Cardno.
  • VizExplorer is known for its dispatch management system and patented analytics, which have a proven track record of streamlining casino floor operations and improving response times.
  • The platform's dispatch solution has operated in over 100 properties and helped reduce guest service issues by enabling real-time response and preventative maintenance.
  • QCI has inherited VizExplorer's tools and patents, as well as the legacy of trust it built across the gaming industry, with solutions installed over 1,600 times in more than 600 casinos worldwide between 2008 and 2017.
  • The combined entity aims to honor and extend VizExplorer's legacy, with a goal to give casinos access to smarter, data-driven solutions.
  • QCI's CEO, Dr. Ralph Thomas, noted that regaining VizExplorer is "both a professional triumph and a personal joy," highlighting the founders' confidence in steering the combined entity to new heights.
  • Andrew Cardno, QCI's Chief Technology Officer, emphasized the importance of blending deep domain expertise with fresh innovation, highlighting the potential for QCI to push the envelope further with VizExplorer's unique capabilities under its guidance.

Statistics:

  • VizExplorer's solutions have been installed over 1,600 times in more than 600 casinos worldwide between 2008 and 2017.
  • The platform's dispatch solution has operated in over 100 properties.
  • QCI's software is deployed in over 250 casino resorts across North America, Australia, New Zealand, Canada, Latin America, and Europe.

Sources:

  • blog.vizexplorer.com
  • sccgmanagement.com
  • CDCGaming.com
  • Globenewswire.com
  • www.quickcustomintelligence.com

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