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Artificial intelligence

Revolutionizing Behavioral Health with Cx360 Intelligence: AI-Driven EHR Platform Launch

Strategic Insights

— 1 min read

Behavioral health and intellectual disability (IDD) organizations can now leverage a groundbreaking AI-powered electronic health record (EHR) platform designed to streamline clinical workflows, enhance care, and reduce documentation burden. Developed by Core Solutions, Cx360 Intelligence applies real-time artificial intelligence to provide clinicians with instant access to key client information, reduce decision-making time, and improve outcomes. This innovative platform not only includes advanced analytics and reporting but also integrates ambient documentation and mobile solutions, supporting international organizations and users with full localization.

Key Takeaways:

  • Cx360 Intelligence is an AI-powered EHR platform that enhances clinical workflows, reduces documentation burden, and improves outcomes for behavioral health and IDD organizations.
  • The platform's real-time AI capabilities provide clinicians with instant access to key client information, including symptoms, history, risk factors, and progress.
  • Clinicians can ask questions and receive conversational responses from Cx360 Intelligence, surfacing the right insights in seconds.
  • Dynamic treatment plans are built from transcripts and chart data, with evolving goals, interventions, and real-time progress tracking.
  • The platform's advanced analytics and reporting support confident, data-informed decisions, leading to faster documentation, enhanced care, and more time focused on clients.
  • Cx360 Intelligence is available in 17 languages and offers two flexible deployment options: integration with existing EHRs using FHIR-enabled API or a fully integrated AI-powered EHR platform.
  • The platform's AI engine is built on clinically validated AI and guided by ethical principles, ensuring clear, reliable, and trustworthy outputs.

Statistics:

  • 500,000 lives: The number of individuals supported by Core Solutions' integrated digital care solutions.
  • 25+ years: The number of years Core Solutions has been transforming health and human services for mental health, substance use, and IDD providers.
  • 17 Languages: The number of languages in which Cx360 Intelligence is available to support international organizations and users with full localization.

Sources:

  • [1] Cx360 Intelligence press release, July 31, 2025
  • [2] Core Solutions company information page

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