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Shell PLC

Royal Dutch Shell Seeks Spotfire Service Engineer

Strategic Insights

— 1 min read

Royal Dutch Shell is seeking a highly motivated Spotfire Service Engineer to join their team in Houston, TX. The successful candidate will be responsible for supporting the Spotfire infrastructure and services, working closely with stakeholders from different levels of the organization. With a strong focus on IT support, this role offers a growth opportunity and can potentially lead to a Team Lead or IT Management role in the future.

Key Takeaways:

  • Shell is one of America's leading oil and gas producers, employing more than 22,000 people across 50 states in the United States.
  • The successful candidate will be part of a global support team of 4 people, located in Malaysia, The Netherlands, and the USA, within the larger TaCIT Spotfire service of around 20 people.
  • The role requires a bachelor's degree in IT, Computing, or a related field, and a minimum of five years of experience in system administration and/or backend application support.
  • ITIL & Service Management experience, a sound knowledge of Windows Server & networking technologies, and logical and systematic approach to problem resolution are essential.
  • Good interpersonal and influencing skills, and experience in managing IT projects are also desirable.
  • The position involves coordinating and executing Spotfire infrastructure projects, providing ongoing technical maintenance and support, and specifying, implementing, and configuring new instances of Spotfire.
  • The successful candidate will also be responsible for liaising with project managers, engineers, service providers, and end-users, and identifying, diagnosing, and rectifying any problems affecting the Spotfire system.

Statistics:

  • Shell has been operating in the United States since 1912.
  • The company has a global support team of 4 people for Spotfire, with a larger team of around 20 people within the TaCIT Spotfire service.
  • The role requires a minimum of 5 years of experience in system administration and/or backend application support.
  • 22,000 people are employed by Shell in the United States across 50 states.
  • The successful candidate will be part of a team working with an unrivalled pool of local and global experts.

Sources:

  • [Royal Dutch Shell Website - Job Description: Spotfire Service Engineer (Houston, TX)]

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