Salesforce and Cisco Unite to Revolutionize Cloud Computing

In a recent press release, Salesforce.com (NYSE: CRM) announced its partnership with Cisco Systems Inc. (Nasdaq: CSCO) to deliver a comprehensive contact center in the cloud. The Customer Interaction Cloud, formed by these two industry leaders, aims to simplify customer service operations for Small and Medium Businesses (SMBs) by leveraging the power of cloud computing. This innovative solution is expected to bring significant benefits to businesses, including reduced costs and improved efficiency.

Key Takeaways:

• Salesforce.com has partnered with Cisco Systems Inc. to deliver a complete contact center in the cloud, targeting Small and Medium Businesses (SMBs).
• The Customer Interaction Cloud will utilize Salesforce's Service Cloud 2 and Cisco Unified Communications to offer a cost-effective and efficient customer service solution.
• The service is expected to benefit over 8000 companies, with Salesforce's cloud computing platform serving as the backbone of this partnership.
• Salesforce has set up a joint venture, FinancialForce.com, in collaboration with Unit 4 Agresso and CODA to deliver finance and accounting solutions in the cloud.
• The company is competing with major players in the cloud computing space, including Microsoft (Nasdaq: MSFT), Oracle (Nasdaq: ORCL), and Google (Nasdaq: GOOG).

Statistics:

• Over 8000 companies are already benefiting from Salesforce's Service Cloud 2.
• 1,150 publicly traded stocks are continuously covered by Zacks Equity Research.
• Zacks' proprietary stock picking system, the Zacks Rank, has been outperforming the market by nearly a 3 to 1 margin.

Sources:

• "Salesforce Partners with Cisco" (no date mentioned)
• "About Zacks Equity Research" (no date mentioned)
• "About Zacks" (no date mentioned)