SelectQuote Expands Concierge-Like Service for Medicare Beneficiaries

SelectQuote, a leading distributor of Medicare insurance policies, has announced the expanded launch of its innovative concierge-like service designed to improve medication adherence for Medicare beneficiaries managing multiple chronic conditions and complex medication regimens. The Company's SelectRx pharmacy has already trialed this new approach with a regional health plan, demonstrating over 90% adherence and strengthening HEDIS Star ratings across key measures. SelectQuote aims to help patients overcome adherence barriers through escalations to its clinical pharmacist team and plans to expand this program to additional payers this calendar year and roll out across its pharmacy platform in 2026.

Key Takeaways:

• SelectQuote has expanded the launch of its concierge-like service to improve medication adherence for Medicare beneficiaries, specifically targeting those with multiple chronic conditions and complex medication regimens.
• The Company's SelectRx pharmacy trialed this new approach with a regional health plan, demonstrating over 90% adherence and strengthening HEDIS Star ratings across key measures.
• The program proactively identifies and engages high- and medium-risk patients, prioritizing those with a higher likelihood of adherence gaps.
• SelectQuote aims to help patients overcome adherence barriers through escalations to its clinical pharmacist team and plans to launch a complementary program for lower risk members.
• The Company plans to expand this program to additional payers this calendar year and roll out across its pharmacy platform in 2026.
• SelectQuote's commitment to improving Medicare patient outcomes has led to the development of this new concierge-like program, which embodies the Company's mission to provide ongoing, personalized support directly impacting patient health and well-being.
• Bob Grant, President of SelectQuote, stated that the program underscores the Company's commitment to improving Medicare patient outcomes and takes its foundational commitment to improving patient health to the next level.

Statistics:

• Over 90% of patients participating in the trial demonstrated adherence by using the concierge-like service.
• The new concierge-like service aims to address the critical challenge of medication non-adherence, which often leads to preventable hospitalizations, adverse drug interactions, and escalating healthcare costs for the Medicare system.
• SelectRx designed the program to proactively identify and engage high- and medium-risk patients, prioritizing those with a higher likelihood of adherence gaps.
• The Company's clinical pharmacist team will provide specialized intervention to help patients overcome adherence barriers.
• The program will be rolled out across SelectRx's pharmacy platform in 2026.

Sources:

• Press Release: SelectQuote, Inc.
• Quote: Bob Grant, President of SelectQuote.