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Seton Hall University Achieves National Exposure with Five9-Powered Sports Polling Center

Strategic Insights

— 1 min read

The Seton Hall Sports Poll, powered by Five9's on-demand call center software, has gained national exposure through its results, cited by prominent media outlets such as ESPN, Bloomberg, and the Associated Press. The poll's findings provide insights into sports issues of general interest, including public funding for stadiums and franchises, gambling, and equality for women's sports. Since its inception in 2006, students in the center have used Five9's on-demand call center software and statistical analysis to conduct polls.

Key Takeaways:

  • Seton Hall University's Sports Polling Center has achieved national exposure through its results, cited by over 10 prominent media outlets, including ESPN, Bloomberg, and the Associated Press.
  • The poll's findings provide insights into sports issues of general interest, including public funding for stadiums and franchises, gambling, and equality for women's sports.
  • Since its inception in 2006, students in the center have used Five9's on-demand call center software and statistical analysis to conduct polls.
  • Elven Riley, Seton Hall University's Director of Sports Management, praised Five9's ability to meet all their criteria, citing their pricing model as a key factor.
  • The Seton Hall University Sports Polling Center is the first and only ongoing university-based polling service to delve into the multi-billion dollar sports industry.
  • Mike Burkland, CEO of Five9, stated that the company has supported the Seton Hall University Sports Polling Center for several years, helping them execute sophisticated and relevant surveys.
  • Five9's on-demand call center software has enabled the center to increase polling response rates by as much as 200%.

Statistics:

  • The Seton Hall Sports Poll has been cited by over 10 prominent media outlets since its inception in 2006.
  • The poll's results provide insights into sports issues such as public funding for stadiums and franchises, gambling, and equality for women's sports.
  • Five9's on-demand call center software has enabled the center to increase polling response rates by as much as 200%.

Sources:

  • Close-Up Media - "Seton Hall University Uses Five9 to Power Sports Poll"
  • Five9 - "Seton Hall University Achieves National Exposure with Five9-Powered Sports Polling Center"

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