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SlashSupport.com Announces Strategic Relationship with Compaq to Provide Customer Support Solutions

Strategic Insights

— 1 min read

SlashSupport.com, Inc., a leading Electronic Business Process Outsourcer, has entered into a strategic relationship with Compaq Computer Corp. to provide customer support solutions for Compaq's Proliant Servers hosting the iPlanet suite of applications. This partnership underscores the companies' commitment to delivering effective and reliable technical support to Compaq customers running the iPlanet suite of products on Compaq Proliant Servers. SlashSupport will resolve support incidents from North American Compaq customers running the iPlanet directory, messaging, and application servers.

Key Takeaways:

  • SlashSupport.com has partnered with Compaq Computer Corp. to provide customer support solutions for Compaq's Proliant Servers hosting the iPlanet suite of applications.
  • The partnership will deliver effective and reliable technical support to Compaq customers running the iPlanet suite of products on Compaq Proliant Servers.
  • SlashSupport will resolve support incidents from North American Compaq customers running the iPlanet directory, messaging, and application servers.
  • Compaq customers will have access to highly trained support engineers who will deliver fast and accurate solutions to issues on a global 24x7x365 basis.
  • Karen O'Neil, Manager of Global Services for Compaq, stated that the combination of Compaq's high-availability servers and iPlanet applications with SlashSupport's world-class support will ensure a dependable and scalable solution for all Compaq enterprise environments.
  • Shiva Ramani, SlashSupport CEO, expressed excitement about the commitment Compaq has made in their support solution, stating that they will employ their TotalSupport Solution(TM) to provide high-performance solutions that meet every e-business need in the evolving Internet economy.

Statistics:

  • Compaq has partnered with SlashSupport to provide customer support solutions for their Proliant Servers in North America.
  • The partnership will deliver support 24 hours a day, 7 days a week, 365 days a year.
  • Compaq customers running the iPlanet suite of products on Compaq Proliant Servers will have access to highly trained support engineers.
  • SlashSupport's TotalSupport Solution(TM) will be employed to provide high-performance solutions that meet every e-business need in the evolving Internet economy.

Sources:

  • BUSINESS WIRE: "SlashSupport.com, Inc. Announces Strategic Relationship with Compaq Computer Corp.", October 31, 2000

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