"Small Property Management" Crucial to "Big People's Livelihoods" in Shanghai

In Shanghai's Yangpu District, small property management has been identified as a critical aspect of community governance. The district has seen 1,510 property management issues in 2024, accounting for 35.7% of all work orders received. To address this challenge, the Siping Road Subdistrict Party Working Committee has launched the innovative "Si Ji Companion" community property governance project. This project utilizes a "Three Convergences" approach to gather residents' needs, wisdom, and hearts, and a "Four Evaluations" mechanism to improve quality and supervision.

Key Takeaways:

• The Yangpu District has 85 residential communities, 69 of which are professionally managed and 16 self-managed, with over 80% of residences being resold public housing built between the 1950s and 1980s.
• The subdistrict received 1,510 property management issues in 2024, accounting for 35.7% of all work orders received.
• The "Si Ji Companion" project has provided comprehensive, ongoing professional guidance for community property management.
• The "Three Convergences" approach has integrated diverse resources to create a community governance community with diverse participation.
• The "Four Evaluations" mechanism has established a comprehensive supervision and evaluation system, including conflict evaluations, service reviews, performance evaluations, and quality assessments.
• A "full democracy" mechanism ensures the long-term effectiveness of governance outcomes through institutionalized and standardized democratic procedures.
• Party building leads the way in grassroots governance by improving the organizational system and refining working mechanisms.
• The expertise of universities is crucial for improving community governance through collaborative mechanisms between neighborhood committees and schools.

Statistics:

• 1,510 property management issues were received by the subdistrict in 2024.
• These issues accounted for 35.7% of all work orders received.
• 69 out of 85 residential communities in the subdistrict are professionally managed.
• Over 80% of residences in these communities are resold public housing built between the 1950s and 1980s.
• 17 elevators were successfully installed in the first residential area of Anshan Village 4 through resident self-governance.

Sources:

• Siping Road Subdistrict Party Working Committee
• Tongji University
• Shanghai Municipal Government (https://www.shyp.gov.cn/shypq/xwzx-jzdt/20250811/487767.html)