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TALX Corp. and ChannelVox Provide Interactive Communication System to Northern Electric in the United Kingdom

Strategic Insights

— 1 min read

TALX Corp., a leading provider of interactive communication services, and ChannelVox, a major voice processing solutions distributor, have announced the provision of an interactive communication system to Northern Electric in the United Kingdom. The system, which accommodates 96 concurrent callers, will be used by Northern Electric's customers to report power failures and access information about their power status. The agreement marks a significant milestone for TALX in the European market, with ChannelVox set to distribute TALX's services in EU countries.

Key Takeaways:

  • TALX Corp. and ChannelVox have provided an interactive communication system to Northern Electric in the United Kingdom, serving 1.4 million customers.
  • The system, which accommodates 96 concurrent callers, will be used by Northern Electric's customers to report power failures and access information about their power status.
  • The agreement marks a significant milestone for TALX in the European market, with ChannelVox set to distribute TALX's services in EU countries.
  • Northern Electric plans to use the system for self-reporting of meter readings and distribution of company and stock information.
  • TALX and ChannelVox have also agreed to jointly provide workflow solutions using voice processing technologies in the U.K. and EU countries to other customers.
  • ChannelVox will distribute TALXWare open software environment, TALX development tools including EasyScript and EasySim, as well as applications for customer service, manufacturing, payroll, healthcare, and others.

Statistics:

  • 1.4 million customers served by Northern Electric in northern England.
  • 96 concurrent callers accommodated by the interactive communication system.
  • TALX has provided interactive communication services for more than a decade.
  • TALX Corp. has installed its services in over 100 companies, including such prominent names as Monsanto, McDonnell Douglas, Motorola, and hundreds more.

Sources:

  • Business Wire, "TALX Corp. and ChannelVox Announce Interactive Communication System for Northern Electric," January 3, 1996.
  • TALX Corporation press release, contact information for Carey Albritton and Anne Schaller.

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