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Artificial intelligence

TCS and NVIDIA Partnership Accelerates AI Adoption for Retailers

Strategic Insights

— 2 min read

Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has integrated NVIDIA accelerated computing to help retailers adopt next-generation AI capabilities at lower costs. This partnership enables TCS to infuse NVIDIA's advanced AI, computer vision, and digital twin capabilities into its retail offerings, allowing retailers to derive actionable insights, attain precision and agility, and drive more proactive and evidence-based decisions. By leveraging NVIDIA's technology, TCS estimates that retailers can potentially save up to 75% in costs compared to other similar solutions.

Key Takeaways:

  • TCS has embedded NVIDIA AI Enterprise software into its retail products and solutions to drive innovation, differentiation, and growth for retailers worldwide.
  • Retailers can derive actionable insights, attain precision and agility, and drive more proactive and evidence-based decisions using TCS' proprietary AI-powered platforms (TCS OptumeraTM and TCS OmnistoreTM).
  • TCS estimates that retailers who use its solutions on an NVIDIA technology stack can potentially save up to 75% in costs compared to other similar solutions.
  • TCS has developed several specialized solutions for retailers, including scalable enterprise generative AI adoption, stores of the future powered by video analytics, AI competitor data bureau, and retail simulation-as-a-service.
  • These solutions have delivered measurable outcomes, including reductions in inventory loss at self-check-out terminals by up to 15%, up to 20% lower customer wait times through queue management, curbed out-of-stock scenarios through shelf-monitoring and replenishment by up to 20%, and improvement in in-store productivity through staffing forecasting by up to 10%.
  • Retailers can expect additional capabilities from the partnership, including making better, faster decisions on complex challenges in store and at warehouses.
  • Simulation-as-a-service has potential to create collaborative planning and execution with productivity improvements of 20% or more.
  • TCS has a dedicated NVIDIA business unit that integrates NVIDIA's technology capabilities with TCS' contextual expertise to accelerate AI adoption for customers.

Statistics:

  • Up to 75% potential cost savings for retailers using TCS' solutions on an NVIDIA technology stack (TCS estimate).
  • Up to 15% reduction in inventory loss at self-check-out terminals (TCS solution).
  • Up to 20% lower customer wait times through queue management (TCS solution).
  • Up to 20% reduction in out-of-stock scenarios through shelf-monitoring and replenishment (TCS solution).
  • Up to 10% improvement in in-store productivity through staffing forecasting (TCS solution).
  • 96% accuracy in product matching across competitor catalogs using NVIDIA NeMo (TCS solution).
  • 3-5% uplift in revenue through dynamic price and assortment adjustments and faster time-to-action from weeks to a few hours (TCS solution).
  • Potential productivity improvements of 20% or more through simulation-as-a-service (TCS estimate).

Sources:

  • "TCS and NVIDIA Partner to Accelerate AI Adoption for Retailers" (no date provided).
  • pivotalsources.com (2022).
  • SyndiGate Media Inc. (no date provided).
  • NVIDIA GTC 2025 (no date provided).

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