Telamon Corporation Receives Bell Atlantic Supplier Excellence Award

Telamon Corporation, a minority-owned business based in Carmel, Indiana, has been recognized for its outstanding customer service and reliability by Bell Atlantic, a leading provider of advanced wireline voice and data services. Telamon Corporation, which supplies telephone equipment to Bell Atlantic's customers, has consistently provided on-time service and reliable products, with a success rate of over 99 percent. The company's dedication to excellence and flexibility in meeting Bell Atlantic's needs have been key factors in its success. Telamon Corporation's President, Albert Chen, will accept the award at the company's headquarters on June 14.

Key Takeaways:

• Telamon Corporation has won the Bell Atlantic Supplier Excellence Award for outstanding customer service and reliability.
• The company consistently provides on-time service and reliable products, with a success rate of over 99 percent.
• Telamon Corporation demonstrates flexibility in meeting Bell Atlantic's needs, such as reducing technician dispatches for loaner set delivery by over 42 percent.
• The annual Supplier Excellence Awards program enables Bell Atlantic to recognize its suppliers for their dedication to excellence and encourage others to raise their level of performance.
• The award winners were judged on key performance attributes, including quality, responsiveness, delivery, and customer satisfaction.
• Telamon Corporation is the premier technology deployment partner of broadband communications, providing turnkey solutions and life-cycle support to carriers, Internet Service Providers, and Original Equipment Manufacturers.
• Bell Atlantic companies are premier providers of advanced wireline voice and data services, market leaders in wireless services, and the world's largest publishers of directory information.

Statistics:

• Over 99 percent of Telamon Corporation's service is completed on-time.
• Telamon Corporation reduced technician dispatches for loaner set delivery by over 42 percent.
• Bell Atlantic companies have more than 44 million telephone access lines and over 20 million wireless customers worldwide.
• Bell Atlantic invested in 23 countries in high-growth global communications markets.
• Five companies, including Telamon Corporation, were selected from over 6,500 Bell Atlantic suppliers as winners of the Supplier Excellence Award.

Sources:

• Telamon Corporation receives Bell Atlantic Supplier Excellence Award. PR Newswire. June 12.
• Bell Atlantic news releases, executive speeches, news media contacts, and other useful information are available at Bell Atlantic's News Center on the World Wide Web (http://www.ba.com).