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Health care industry

The People's Hub: Empowering Patients to Shape the Future of Healthcare

Strategic Insights

— 1 min read

The North East and North Cumbria Integrated Care Board (ICB) has launched a new online platform, the People's Hub, which enables patients, carers, and families to have a say in shaping healthcare services in their area. The hub is hosted on Boost, the NHS's learning website, and allows users to join a community where they can contribute to decision-making and influence service planning.

Key Takeaways:

  • The People's Hub is a community-driven platform that empowers patients to contribute to the planning and delivery of healthcare services in their area.
  • The hub is hosted on Boost, the NHS's learning website, which connects patients, NHS staff, councils, and voluntary organizations to improve health and care together.
  • Patients, carers, and families can join the hub and participate in discussions on issues such as maternity, cancer, and children's health.
  • The ICB's team links with colleagues across health and care and publishes a monthly e-bulletin for hub members, bringing together news of current issues where members can have a say and influence decisions.
  • Claire Riley, chief corporate services officer at the North East and North Cumbria ICB, emphasizes the importance of patient-centered decision-making, stating that "when patients, carers and families have their say, our NHS makes better decisions."
  • The hub is open to anyone who signs up, and users can participate as much or as little as they want, choosing the issues and subjects that interest them.

Statistics:

  • The North East and North Cumbria Integrated Care Board (ICB) serves a population of approximately 3 million people.
  • The ICB's team is responsible for linking with colleagues across health and care to publish a monthly e-bulletin for hub members.
  • The hub is available online at [https://academy.boost.org.uk/participant/signup](https://academy.boost.org.uk/participant/signup).
  • An email address, NENCICB.involve@nhs.net, is available for users to contact the hub team for more information.

Sources:

  • Claire Riley, chief corporate services officer at the North East and North Cumbria Integrated Care Board (ICB)
  • The North East and North Cumbria ICB website: northeastnorthcumbria.nhs.uk
  • Boost, the NHS's learning website: academy.boost.org.uk

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