Time Warner Cable's Full Service Network Adds Pizza Hut Delivery through Interactive Television

Time Warner Cable's Full Service Network, a digital, interactive television network, is expanding its offerings to include Pizza Hut delivery through its interactive television service in Orlando. The service, which was first launched in December 1994, allows customers to browse through a menu, select their desired items, and have them delivered to their homes. This service is made possible through the integration of technologies from the cable, computer, and telephone industries.

Key Takeaways:

• The Full Service Network, launched in December 1994, offers a range of interactive services, including movies on demand, shopping, games, and more.
• Pizza Hut delivery is now available through the network, allowing customers to browse through a menu, select items, and have them delivered to their homes.
• The FSN Pizza Hut menu features pizza, appetizers, and drinks, with options for customization, such as size, type of crust, and toppings.
• Customers can save their preferences as favorites, reducing the ordering process time.
• Pricing is the same as ordering by telephone, and the remote control ordering process is faster and more convenient for customers and Pizza Hut employees.
• Chris Romoser, spokesperson for Pizza Hut, stated that the integrated service can reduce employee time required for ordering by the future.
• Tom Feige, FSN President, emphasized that the Full Service Network is revolutionizing television by providing users with greater choice, convenience, and control.
• The Full Service Network is a unit of Time Warner Entertainment L.P. and serves 10 million customers in 37 states, and 11.5 million customers after the closing of the Cablevision Industries acquisition.
• Pizza Hut is the world's largest pizza distribution system and delivery company, with over 8,600 restaurants and delivery units in the U.S. and over 2,600 units in more than 90 countries.
• Ingredients for success: FSN's key to success are integration of cable and telephone technologies, computer-based access, and interaction with FSN through television remotes.

Statistics:

• 10 million customers served in 37 states by Time Warner Cable's Full Service Network before the acquisition of Cablevision Industries.
• 11.5 million customers served after the acquisition of Cablevision Industries.
• 8,600+ restaurants and delivery units in the U.S. for Pizza Hut.
• 2,600+ international Pizza Hut units in over 90 countries.

Sources:

• Time Warner Cable
• Pizza Hut
• Full Service Network