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Information technology services industry

Toshiba Expands Professional Services to Meet Growing IT Demands

Strategic Insights

— 1 min read

Toshiba America Information Systems, Inc.'s Computer Systems Group (CSG) has introduced a comprehensive suite of Professional Services to cater to the unique IT needs of customers. This move is part of the company's efforts to fortify its position as a leader in enterprise computing. The Professional Services encompass three areas: Design and Assessment Services, Deployment Services, and Management Services. These services are designed to deliver customized solutions, offer unparalleled user experiences, and provide expert support to manage complex IT infrastructures.

Key Takeaways:

  • Toshiba's Professional Services consist of three main areas: Design and Assessment Services, Deployment Services, and Management Services.
  • Design and Assessment Services provide an analysis of customers' current IT infrastructure and offer recommendations for improvements.
  • Deployment Services manage every aspect of the deployment process, including program and project management, network deployment, and server, notebook, and desktop deployment.
  • Management Services offer a range of ongoing IT systems management services, including network management, notebook management, server and desktop management, and data backup and recovery planning.
  • Toshiba's wireless LAN network installation offering includes 802.11b hardware and software access points, PC cards, and services items, including site survey, deployment, and post-implementation support.
  • These services will be available in Q1 2001.
  • Toshiba offers additional support services, including maintenance and repair, virtual support solutions (VirtualTech and Premium VirtualTech), and e-support programs.
  • The company's Professional Services are designed to deliver customized solutions, offer unparalleled user experiences, and provide expert support to manage complex IT infrastructures.

Statistics:

  • Toshiba's Professional Services encompass three main areas: Design and Assessment Services, Deployment Services, and Management Services.
  • Design and Assessment Services include analysis of customers' current IT infrastructure and offer recommendations for improvements.
  • Deployment Services manage every aspect of the deployment process, including program and project management, network deployment, and server, notebook, and desktop deployment.
  • Management Services offer a range of ongoing IT systems management services, including network management, notebook management, server and desktop management, and data backup and recovery planning.
  • Toshiba's wireless LAN network installation offering includes 802.11b hardware and software access points, PC cards, and services items, including site survey, deployment, and post-implementation support.
  • These services will be available in Q1 2001.
  • Toshiba offers 150+ third-party software titles and a library of 20,000+ multimedia tutorial presentations through Premium VirtualTech.

Sources:

  • Business Editors and High-Tech Writers COMDEX Fall 2000 Booth No. 5640 LAS VEGAS--(BUSINESS WIRE)--Nov. 13, 2000
  • Toshiba America Information Systems, Inc.

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