Sign in Subscribe
Public utilities

Windstream Services Requests Approval to Discontinue Certain Services

Strategic Insights

— 1 min read

Windstream Services, LLC has submitted a request to the North Carolina Utilities Commission for approval to discontinue certain services, including Ethernet services supported by AT&T's Metro E and Opt-E-Man platforms, in various locations across the United States. The discontinuance is a result of AT&T's retirement of the underlying network facilities used to support these services. Windstream plans to discontinue the affected services on or about May 5, 2021, and has provided notice to the affected customers. The company will take reasonable steps to ensure that the discontinuance does not unduly disrupt the present or future public convenience and necessity.

Key Takeaways:

  • Windstream Services, LLC has submitted a request to the North Carolina Utilities Commission for approval to discontinue certain services, including Ethernet services supported by AT&T's Metro E and Opt-E-Man platforms.
  • The discontinuance is a result of AT&T's retirement of the underlying network facilities used to support these services.
  • Windstream plans to discontinue the affected services on or about May 5, 2021.
  • A total of forty-five (45) Windstream business customers will be affected by the discontinuance.
  • The affected customers will have the option to transition to alternative interconnected VoIP services delivered via Windstream or through another provider.
  • Windstream will take reasonable steps to ensure that the discontinuance does not unduly disrupt the present or future public convenience and necessity.
  • The company has provided notice to the affected customers and has submitted a certification to the Federal Communications Commission (FCC) to support the application.
  • The FCC will normally authorize the proposed discontinuance of service unless it is shown that customers would be unable to receive service or a reasonable substitute from another carrier or that the public convenience and necessity is otherwise adversely affected.

Statistics:

  • Total number of Windstream business customers affected: 45
  • Planned discontinuance date: May 5, 2021
  • Notice provided to affected customers: March 5, 2021
  • FCC docket number: WC Docket No.
  • Number of affected states: 8 (Alabama, Florida, Georgia, Mississippi, North Carolina, Tennessee, and Wisconsin)

Sources:

  • Windstream Services, LLC. (March 16, 2021). Section 63.71 Application for Automatic Grant of Authority to Discontinue Certain Services.
  • Federal Communications Commission (FCC). (n.d.). 63.71(i) - Application for automatic grant of authority to discontinue certain services.
  • Attachment 1 - Customer Notice from Windstream Services, LLC.
  • Attachment 2 - Certification Pursuant to Sec 63. 71(i)(2) from DeltaCom, LLC and Windstream Nuvox, LLC.

Read more