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WSUP Ghana Unveils Ambitious 5-Year Business Plan to Enhance Inclusive Water, Sanitation Services

Strategic Insights

— 1 min read

WSUP Ghana has launched a comprehensive 5-year business plan to expand climate-resilient water, sanitation, and hygiene (WASH) services in urban and peri-urban communities. The plan focuses on five strategic priorities, including strengthening sanitation value chains, improving utility capacity, and driving equitable services through innovative financing. The initiative aims to leave no urban resident behind and provide safe, affordable, and dignified water and sanitation services at scale.

Key Takeaways:

  • WSUP Ghana has partnered with over 30 municipalities and agencies since 2010 to strengthen WASH systems, mobilise financing, and build institutional capacity.
  • The new business plan focuses on five strategic priorities: strengthening sanitation value chains, improving utility capacity, enhancing WASH in schools, driving equitable services through innovative financing, and building climate resilience through resource management.
  • The plan will deploy digital tools in collaboration with the Ghana Education Service (GES) and municipalities to improve monitoring of WASH facilities in schools.
  • The initiative will also use digital solutions in water asset management to improve service delivery and investment planning.
  • WSUP Ghana has urged the government, donors, and the private sector to collaborate and scale initiatives over the next five years to improve health outcomes and build resilient cities.
  • The partnership between WSUP Ghana and the Ghana Water Limited (GWL) has led to innovations such as the Low-Income Customer Support Department and sanitation surcharges in municipalities.
  • The Community Water and Sanitation Agency (CWSA) and the Coalition of NGOs in Water and Sanitation (CONIWAS) are also key institutions represented in the initiative.

Statistics:

  • Since 2010, WSUP Ghana has partnered with over 30 municipalities and agencies.
  • The initiative has led to the establishment of the Low-Income Customer Support Department by GWL since 2010.
  • Sanitation surcharges in municipalities have been successfully implemented as part of the partnership.
  • Digital revenue systems have been rolled out in collaboration with the municipalities.

Sources:

  • Ghana Web, "WSUP Ghana Unveils 2025-2030 Business Plan to Enhance Inclusive and Climate-Resilient WASH Services" (September 17, 2025).

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