Solera's Audatex Selected by American Family Mutual Insurance as Vehicle Direct Repair Claims Management and Technology Partner

American Family Mutual Insurance, the third-largest mutual property and casualty insurer in the nation, has chosen Audatex, a Solera Company, as its vehicle direct repair claims management and technology partner. This deal, covering over 2,700 users, represents an expansion of the current American Family relationship with Solera and marks the beginning of a new era of partnership in the industry. With this agreement, Audatex has secured its fourth deal with a top 10 insurance carrier in the U.S. since Solera's acquisition of Audatex. The partnership aims to combine technology, consulting, and shared services in an integrated offering, providing carriers with a unique understanding of their trading partners. Audatex solutions will help American Family streamline service-delivery methods and provide meaningful data to improve performance.

Key Takeaways:

• American Family Mutual Insurance, the third-largest mutual property and casualty insurer in the nation, has selected Audatex as its vehicle direct repair claims management and technology partner.
• The deal covers over 2,700 users and represents an expansion of the current American Family relationship with Solera.
• This is the fourth agreement Audatex has signed with a top 10 insurance carrier in the U.S. since Solera's acquisition of Audatex.
• The partnership aims to combine technology, consulting, and shared services in an integrated offering, providing carriers with a unique understanding of their trading partners.
• Audatex solutions will help American Family streamline service-delivery methods and provide meaningful data to improve performance.
• Dan Cunningham, Auto Operations Director for American Family, emphasized the importance of technology solutions and customer-focused employees in providing the best claim service to customers.
• Tony Aquila, Founder, Chairman, and CEO of Solera, Inc., stated that the company's focus on American Family demonstrates the value of their vision and unique understanding of the company and their trading partners.

Statistics:

• Over 2,700 users will be covered by the deal.
• This is the fourth agreement Audatex has signed with a top 10 insurance carrier in the U.S. since Solera's acquisition of Audatex.
• Solera's operating companies employ over 2,000 associates in over 40 countries, and have a global network of over 50,000 customers.
• Audatex has a presence in over 35 additional international markets.

Sources:

• PRNewswire-AsiaNet, "Solera Announces American Family Mutual Insurance Company Selects Audatex as Vehicle Direct Repair Claims Management and Technology Partner," Oct 17.
• PRNewswire-AsiaNet, http://www.audatex.com.